✅ Introduction to Testing

❗️ Internal Use Only

Important: This test bot is designed exclusively for internal evaluation. Each bot is custom-built for individual clients and is currently in its initial testing phase. It has not undergone extensive testing or learning cycles. Please refrain from using this bot with active clients.

🎯 Purpose

The test bot aims to demonstrate how AI can be integrated into your business, focusing on engaging and converting sales leads. While it balances functionality with development, it may occasionally provide incorrect information or encounter errors during this testing phase. Your feedback is crucial for refining specific use cases, enhancing information accuracy, and guiding the development of the deployable version for customer interactions.

Given the high customizability of each bot, if you identify any approaches or elements that don't align with your business processes, or if there are specific procedures you'd prefer to handle differently, please include these observations in your feedback.

🛠️ Trial Use Case

Typically, the trial process focuses on contacting, re-engaging, and qualifying prospects who have disengaged from the initial lead process or were previously uncontactable.

If you have arranged a different or more advanced trial process with us, please refer to the additional guidelines provided alongside this document.

⚙️ Trial Bot Functionality

Below is an overview of the expected functionalities and limitations of your trial bot:

Aspect	Details
General Information	The bot is equipped with basic company and product details. While all information provided during onboarding is included in the knowledge base, the bot is still learning optimal retrieval methods. Accuracy and relevance of responses will improve over time with further development and prompt engineering.
Response Speed	For testing purposes, the bot responds almost instantaneously. In a live environment, response delays are implemented to emulate realistic human interaction.
Personality & Approach	By default, our trial bots adopt a warm, direct, and supportive demeanor, incorporating information provided during client onboarding. As this is an initial test requiring revisions, please advise if adjustments to the approach are necessary. Your feedback on the current approach is invaluable for making necessary modifications during testing.
Qualification Process	Currently, the qualification process is intentionally soft-touch to identify the optimal point for achieving desired conversions. We can adjust the criteria based on your feedback at any time.
System Connectivity	As a test bot, it is not yet connected to external systems or live data. Integration is possible once you are satisfied with the conversational flow and use cases.
Messaging Strategy	The outreach strategy is designed to mimic a human employee's approach when contacting clients.

📝 Providing Feedback

Your insights are essential for refining the bot's performance. When testing, please consider:

Accuracy of Responses: Are the answers provided by the bot correct and relevant?
Tone and Approach: Does the bot's personality align with your brand's voice?
Qualification Process: Is the balance between engagement and qualification appropriate?
Functionality: Are there any technical issues or limitations encountered?

**For more information on the testing process. Please follow the "Providing Feedback" link at the bottom of this page. **

📞 Need Assistance?

If you have questions or require further support during the testing phase, please contact our support team or reach out to your designated account manager.

This document is intended for internal use during the testing phase of your ReviveAI bot. Please ensure it is not shared with external clients or used in live environments.